How to Stop Adobe Genuine Pop up on Mac

If you are a Mac user, you may have noticed a pop-up window appearing on your screen from time to time that says “Adobe Genuine Software Integrity Service”. This window is a part of Adobe’s software validation process and is used to verify that your copy of Adobe software is genuine.

While the pop-up window may be annoying, it is not a virus or malware. However, if you prefer to not see the window, there is a way to disable it. In this article, we will show you how to stop Adobe Genuine Pop up on Mac.

What is Adobe Genuine Pop-up?

Adobe Genuine Pop-up is a security feature that is to help protect Adobe customers from pirated or counterfeit versions of Adobe software. When Adobe Genuine Pop-up detects a suspicious or counterfeit Adobe product, it will display a warning message to the user. Adobe Genuine Pop-up is currently available for Adobe Creative Cloud products.

If you see the Adobe Genuine Pop-up while using an Adobe product, please report the incident to Adobe by clicking the “Report” button in the Pop-up. By reporting fake or pirated Adobe software, you can help us protect the Adobe ecosystem and the customers who rely on Adobe products.

How to disable Adobe Genuine Pop-up on your Mac

If you are a Mac user, you may have noticed a recent pop-up from Adobe Genuine that asks you to validate your software. This pop-up can be annoying, but fortunately, there is a way to disable it.

Here’s how to disable the Adobe Genuine pop-up on your Mac:

  1. Open your Terminal.
  2. Type in the following command: sudo defaults write /Library/Preferences/com.adobe.ARMDC.plist Genuine validationMenuPrompt -bool false
  3. Press Enter.
  4. Quit Terminal.

Once you have followed these steps, the Adobe Genuine pop-up should no longer appear.

How to remove Adobe Genuine Pop-up from your Mac

If you’re seeing a pop-up window on your Mac that says “Adobe Genuine Software Integrity Service” and asks you to provide your computer’s password, this means that your computer is infected with malware. This malware is to trick you into thinking that you need to provide your password to Adobe in order to access certain features. However, this is not the case – and providing your password to the malware will give it access to your computer and your personal information.

The best way to remove this malware is to use a reliable anti-malware program. We recommend using Malwarebytes for Mac. This program will scan your computer and remove the Adobe Genuine pop-up window as well as any other malware that may be present.

If you have any further questions about this issue, feel free to contact our support team for assistance.

How to prevent Adobe Genuine Pop up in the future

Adobe Genuine software is designed to detect non-genuine Adobe products. If you have installed a non-genuine Adobe product on your computer, you may see a pop-up message from Adobe Genuine software. This is to help you avoid accidentally installing non-genuine Adobe software in the future.

There are a few things you can do to prevent the Adobe Genuine pop-up message from appearing:

  • Uninstall any non-genuine Adobe software from your computer.
  • Only download Adobe software from the official Adobe website.
  • Be cautious of websites that offer free Adobe software downloads. Many of these websites distribute non-genuine Adobe software.

By taking these steps, you can help ensure that you only install genuine Adobe software on your computer.


Adobe Genuine Pop up is an unwanted program that displays intrusive advertising on your Mac. This program can be disabled or removed using the instructions in this article. If you are still seeing Adobe Genuine Pop up ads on your Mac, contact Apple Support for further assistance.

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